Get help
- General support: support@polaris.example.com
- Security disclosures: security@polaris.example.com (PGP key: download)
- Partnerships: partners@polaris.example.com
Response times
| Channel | First response | Resolution target |
|---|---|---|
| Free tier | 3 business days | best effort |
| Pro tier | 1 business day | 5 business days |
| Enterprise | 4 hours | per contract |
Status page
Live operational status: https://status.polaris.example.com